Phonedeck integrates mobile and video calling into CRM systems like Salesforce or Oracle. It is the first CTI solution for smartphones that makes it possible to remote control a smartphone and track calls under the ‘real’ mobile number using regular carrier minutes.
Phonedeck’s mission is to connect the world of CRM, IT and telecommunication networks and to create a new user experience for mobile working. We support organizations in managing and optimizing business processes. This results in large cost savings due to mobilizing sales teams and increasing their productivity.
Alcatel-Lucent awarded Phonedeck during its Munich Hackathon in June 2014 as Innovative Leader in IMS. In January 2015 Phonedeck has won the Disruptive Innovator Award during the Enterprise Mobility Management Forum in Stockholm.
Manage your sales and service workflow wherever you are – in the office or on the road. You can dial out to your Salesforce contacts and log all your conversations with one tap from any device: computer, laptop, tablet or smartphone.
• start the calls from the browser or dial out with one tap using the Phonedeck mobile app
• get access to all your tasks, leads, contacts and accounts
• log a call with your notes easily
• manage the tasks everywhere, no forgotten calls and lost information anymore
• remote control your smartphone from the browser