Subiz enhances customer service for online business by creating a premium customer communication channel. Subiz integrates a live chat widget into the website platform where sales and customer service team can invite website visitors for a chat, provide direct support, increase customer satisfaction and boost sales.
All features of Subiz live chat are easy to install and operate. Sales and customer support team can either login Subiz Dashboard or use IM chat app on mobile device to manage visitor's information and proactively chat with them. All elements on chat window are fully customizable to match with website and brand image: size, color, theme, avatar, font. Chatting is relatively easy. However, supporting customers in a professional and friendly manner is more difficult. Understand this issue, some powerful features are equiped to improve live chat performance such as trigger (auto chat invitation), canned response (shortcut answer for fast response). Google Analytics are also integrated to measure sales and customer support performance. For more information regarding product and pricing, please chat with us at http://subiz.com/
